Privacy Policy

Who we are

Suggested text: Our website address is: https://www.lifelineconsultancy.com.

lifeline consultancy LLC Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.lifelineconsultancy.com/ (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.


Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, and payment information including credit card numbers To process your payment, we do not accept credit card payments. Instead, we accept payment through Zelle or direct bank transfer. We do not store your financial information on our servers or share it with any third parties. If you have any questions or concerns about making a payment, please contact us

Services obtained through us

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

We collect information about you in the following ways:

Information you provide to us: We collect information you provide directly to us, such as when you create an account, participate in a coaching session, or communicate with us. This may include your name, email address, phone number, and any other information you choose to provide.

Information we collect automatically: When you use the Services, we may collect certain information automatically, such as your IP address, device type, and information about your use of the Services.

HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

To provide the Services: We use your information to provide and improve the Services, including to communicate with you and to respond to your requests.

For research and analytics: We may use your information to understand how users interact with the Services and to improve the Services.

SHARING YOUR INFORMATION

We may share your information with the following parties:

Service providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting and analytics.

Legal requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal processes, protect the rights and safety of our users or the public, or to enforce the terms of service for the Services.

USE OF RECORDED SESSIONS

By using the Services, you consent to the recording of your coaching sessions and the use of those recordings for the following purposes:

Sharing with clients: We may share recordings of your sessions with other clients of the Services as examples of the coaching provided.

Uploading to YouTube: We may also upload recordings of your sessions to our YouTube channel, with or without audio. If we use audio, we will obscure any personal information that may be included in the recording.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.


We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store–you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
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Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.


DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. The preferred method of contact is via WhatsApp on the number mentioned in CONTACT US. 

The Site is not intended for individuals under the age of [18].

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at lifelineusserve@gmail.com or by mail using the details provided below:

2409 sewell mill rd, Marietta, GA, 30062, United States